Privacy Policy

1. PURPOSE

MySyn, hereinafter referred as ‘We,’ ‘Us,’ or ‘Our,’ is devoted to maintaining Your privacy. This Privacy Statement describes how We treat ‘Personal Information’ that We get and maintain about You through the website www.mysyn.ai and the corresponding web application (‘Platform’), as well as Personal Information that You voluntarily give Us while using the Platform. This Privacy Policy is applicable to how We utilise all information about Your use of the Platform that We may collect or that You may supply to Us.

The information supplied and/or collected in MySyn by visitors is subject to the terms of this Privacy Policy, which only applies to Our online activities. Information gathered offline or from sources other than through MySyn are not covered by this policy.

Do not hesitate to email Us at info@mysyn.ai if You have any further inquiries or need more details about Our Privacy Policy.

2. CONSENT

By using Our Platform, You hereby consent to Our Privacy Policy and agree to its terms.

3. COLLECTION OF PERSONAL INFORMATION

‘Personal Information’ is defined as ‘any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is in possession of MySyn.’

MySyn gathers the following types of Personal Information from its users: 

• Information You give MySyn while accessing or using the Platform, such as Your name, e-mail address, designation, company, country, and phone number;
• Data associated to cookies, such as Your Internet Protocol (IP) address, demographic information, the operating system and browser type of Your computer, and information about Your visits to and use of the Platform;
• Please refer to Our policy on Cookies and Web Beacons.

4. PERSONAL INFORMATION: USE AND PROCESS

We use the information We collect in many ways, including to:

• Provide, operate, and maintain MySyn website and the platform
• Improve usability, troubleshoot, personalise, and expand services.
• Understand and analyse how You use the Platform.
• Develop new products, services, features, and functionality.
• Create Your user credentials and identify You once You register on Our Platform.
• Provide access to desirable content based on Your preferences.
• Contact You, either directly or via one of Our partners, for customer service, updates and other information, as well as marketing and promotional activities.
• Send You e-mails.
• Find and prevent fraud.

Locations of Processing

Your personal information may be stored and processed in Your region or another country where MySyn and its service providers maintain servers and facilities. We take steps, including through contracts, to ensure that the information continues to be protected wherever it is in a manner consistent with the standards of protection required under applicable law.

Grounds for Processing: With Your consent:

With Your permission, We process Your personal data for the reason(s) listed below. Your consent is revocable at any moment in cases where We process personal data based on it.

• We might use Your personal data to send You Our newsletter and any other information, such as surveys and marketing materials.
• We process Your Personal Information for the performance of a contract in the following circumstances:

• To provide better usability, troubleshooting and for maintenance purposes; and
• To create Your user ID.

• When it is required to further a legitimate interest pursued by Us or another party (and when this interest is not conflicted with Your rights to data protection), We process Your personal information. This is relevant in the following situations:

• To identify You once You register on Our Platform;
• To contact You and respond to Your questions or requests;
• To understand which aspects of the Platform are preferred and how frequently;
• To provide access to desirable content based on Your preferences.
• If You choose not to provide Your Personal Information that is mandatory to process Your request, We may not be able to provide the corresponding service.

• When We process any personal information within the scope of certain privacy and data protection laws, We do so:

• where necessary for Our compliance with applicable law or other legal obligation;
• where necessary for the performance of a task carried out in the public interest;
• where applicable, with Your consent; and/or
• as necessary to operate Our business, protect the security of Our systems, customers, and users, detect or prevent fraud, or fulfil Our other legitimate interests as described in the sections above, except where Our interests are overridden by Your privacy rights.

Where We rely on Your consent to process personal information, You have the right to withdraw Your consent at any time, and where We rely on legitimate interests, You may have the right to object to Our processing.

5. DISCLOSURE OF PERSONAL INFORMATION

Subject to applicable law, including to the extent applicable law requires us to obtain consent, we may disclose personal information as follows:

Service Providers: Where necessary, we disclose Your personal information to service providers we use to support Our Services. These companies also provide services like intelligent search technology, intelligent analytics, advertising, authentication systems, bill collection, fraud detection, and customer support. We strive to maintain all the privacy and data protection language and controls that require the safeguarding and lawful and proper use of Your personal information.

Affiliates: We may disclose Your personal information to other companies under common ownership or control with MySyn. These companies will also only use Your personal information as described in this Policy.

Joint Marketing Partners: We may provide Your personal information to sponsors of events, webinars, or conferences for which You register, or other parties with whom we may engage in joint marketing activities.

Advertising and Marketing Partners: We may allow third-party advertising and marketing technologies and parties that support Our advertising and marketing efforts on Our marketing websites that use cookies and similar technologies to deliver relevant and targeted content and advertising to You on the marketing websites and other websites You visit and applications You use. Note that we do not deploy third-party advertising cookies or Identify and disclose customer data to advertising and marketing partners.

Public or Government Authorities: We may disclose Your personal information to comply with Our legal obligations, regulations, or contracts, or to respond to a court order, administrative, or judicial process, such as a subpoena, government audit, or search warrant where we are legally compelled to do so. We also may disclose Your information when there are threats to the physical safety of any person, violations of MySyn policies or other agreements, or to protect the legal rights of third parties, including Our employees, users, or the public.

Consent: We may disclose Your personal information in other ways if You have asked us to do so or have given consent. For example, with Your consent, we post user testimonials that may identify You.

Your personal information may also be disclosed as described below:

• Other MySyn users: When You allow others to access, use, or edit content in Your account, we provide that content to them.
• Payment Processors: When You make a payment within Our Services, we disclose Your payment method details to the third-party payment processor selected by You.
• Public Information: This includes user-generated content. When You comment on Our blogs or in Our community forums, this information may also be read, collected, and used by others.
• Profile Information: When You create a MySyn profile, other MySyn users can view Your profile information.
• Your Employer or Organisation: When You create an account or user role with an e-mail address assigned to You as an employee, contractor, or member of an organisation, that organisation (if it is a MySyn customer) can find Your account and take certain actions that may affect Your account.

6. DATA SECURITY

We take precautions to safeguard Your personal information against loss, theft and misuse and unauthorised access, disclosure, alteration, and destruction using appropriate technical and organisational measures.

7. DATA RETENTION

We retain Your personal information for as long as necessary to provide the Service and fulfil the transactions You have requested, or for other essential purposes such as complying with Our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting, and preventing fraud and abuse, and enforcing Our agreements.

8. YOUR CHOICES

Links to Third Party Websites: The MySyn website and its affiliated sites might offer connections to external websites and online resources. However, MySyn disclaims all liability for these third-party websites’ privacy policies, procedures, or content.

The Privacy Policy of MySyn does not apply to any other advertising platforms or websites. As a result, We suggest that You review the individual Privacy Policies of these third-party ad servers for more information. It might also contain information on their policies and how to opt-out of certain choices.

Through the choices available in each browser, You can decide to turn off cookies. You may find more in-depth information about managing cookies with that browser on the websites for each online browser.

Advertising Partners Privacy Policies: Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on MySyn, which are sent directly to users’ browsers. They automatically receive Your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that You see on websites that You visit.

Note that again, MySyn has no access to or control over these cookies that are used by third-party advertisers.

Cookies and Web Beacons: Like any other online portal, MySyn uses ‘cookies.’ These cookies are used to store information including visitors’ preferences, and the pages on the Platform that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing Our web page content based on visitors’ browser type and/or other information.

9. APPLICABLE DATA PROTECTION LAWS

• For residents (data subjects) of the European Union, We may be subject to the General Data Protection Regulation (‘GDPR’) of the European Union and be held accountable as a ‘data controller’ for such personal data when We collect and use personal data (information) about You.
• If You are a resident of another country, the applicable Data Protection Laws in other countries may apply to how We acquire and use personal information about You.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If You make a request, We have one month to respond to You. If You would like to exercise any of these rights, please contact Us at support@elint.in.

GDPR Data Protection Rights

We would like to make sure You are fully aware of all Your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of Your personal data. We may charge You a small fee for this service.
• The right to rectification – You have the right to request that We correct any information You believe is inaccurate. You also have the right to request that We complete the information You believe is incomplete.
• The right to erasure – You have the right to request that We erase Your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that We restrict the processing of Your personal data, under certain conditions.
• The right to object to processing – You have the right to object to Our processing of Your personal data, under certain conditions.
• The right to data portability – You have the right to request that We transfer the data that We have collected to another organization, or directly to You, under certain conditions.
• The right to restrict Automated Decision-Making – You have the right to be free from decisions that are purely based on automated processing and that have legal repercussions for You or otherwise significantly influence You.

If You make a request, We have one month to respond to You. If You would like to exercise any of these rights, please contact Us at support@elint.in.

10. CHILDREN’S INFORMATION

Another part of Our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

MySyn does not knowingly collect any Personal Identifiable Information from children under the age of 13. If You think that Your child provided this kind of information on Our Platform, We strongly encourage You to contact Us immediately and We will do Our best efforts to promptly remove such information from Our records.

11. CHANGES TO THIS PRIVACY POLICY

We may update Our Privacy Policy from time to time. Thus, We advise You to review this page periodically for any changes. We will notify You of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

12. CONTACT US

If You have any questions or suggestions about Our Privacy Policy, do not hesitate to contact Us at info@mysyn.ai